FAQ
Frequently asked questions
Straight answers, including what we don't promise.
About New Shores
Who is New Shores for?
Turkish manufacturers in any sector who sell to businesses and want to grow exports, whether you already export or are taking your first serious step abroad.
You're new. Why should we trust you?
You shouldn't have to take it on trust. Start with the 10-day Pilot, which has a fixed scope and no obligation to continue. You'll see the quality of our analysis before committing to anything longer.
Exports and markets
We have never exported. Can you still help?
Yes, if your products, capacity and paperwork can support export orders. The Analysis step looks at exactly that. If we think you need to prepare something first, for example certifications or English product data, we'll tell you.
Which countries can you target?
Our focus is Europe, the Middle East and Asia. We choose specific countries together, based on your product, capacity, certifications and existing customers.
Do you handle logistics, customs or certification?
No. We focus on digital presence and reaching buyers. Logistics, customs, financing and certification stay with you and your specialist partners.
How AI outreach works
How does the AI outreach actually work?
We define your ideal buyer for each market. AI tools help us research matching companies and the people in purchasing or sourcing roles. We write personalised messages in the buyer's language, you approve them, and then they are sent by email or LinkedIn from newshoressolutions@gmail.com. We sort replies and hand interested buyers to your team.
Isn't this just mass emailing?
No. We contact a focused list of relevant companies with messages written for their business, and we honour opt-out requests. Fit matters more to us than volume.
Whose name and email address are messages sent from?
Messages are written for your company and approved by you. For now they are sent from newshoressolutions@gmail.com.
Approvals, data and transparency
Will you send anything without our approval?
No. Every outbound message and template is approved by you first, and so is any reply sent in your name.
How do we see what you're doing?
Through a shared task view, updated as we work, and, on Growth and Scale, a monthly report showing who we researched, who we contacted and what came back.
What happens to our data?
Your product, price and customer information is kept confidential and used only for your work. We don't share it with other clients. The draft Privacy Notice explains the current website practice.
How do you handle the personal data of the buyers you contact?
We use business contact information for business-relevant messages, keep lists focused, and stop contacting anyone who asks. Our approach is guided by the principles of KVKK and, where relevant, GDPR. This is not a compliance or certification claim, and the wording is pending legal review.
Who owns the website, catalog and profiles you build?
Your company. The website, catalog and profiles we build for you belong to you.
Timeline, commitment and what we don't promise
How long does it take?
The Pilot takes 10 business days. On a monthly plan, outreach usually begins after the storefront basics are ready and you have approved the messages, typically in the second month. We agree the timeline in your proposal.
Is there a minimum commitment?
Monthly plans have a 3-month minimum. The Pilot is a one-off engagement.
Do you guarantee orders or meetings?
No. Nobody can honestly guarantee that. Results depend on your product, pricing, capacity and market. We promise a clear process, steady work, approved messages and honest monthly reporting on Growth and Scale.
Who negotiates with buyers?
Your team. We hand over interested buyers with full context. Prices, samples and contracts stay with you.
Why are there no prices on the website?
Every company starts from a different point. We send a written proposal after a short conversation.
A clear next step
Tell us what you make and where you want to sell.
We'll reply with an honest view of the opportunity and a proposal that fits your company.
We don't promise orders or meetings. Results depend on your product, pricing and market. We promise a clear process, steady work and honest reporting.